ALERTS

For Immediate Release :         

With Freezing Temperatures in the forecast for this weekend Tensas Water is encouraging customers to take precautions and winterize.

Cold Weather Advisory: Protect Your Pipes This Winter
Freezing temperatures can cause water lines to freeze or burst. These simple steps help protect your home, reduce service disruptions, and prevent unexpectedly high-water bills.

Winterize Outdoor & Exposed Plumbing
    •    Insulate all exposed pipes (crawl spaces, attics, garages, exterior walls, piers, shops, sheds, etc).
    •    Disconnect and drain all outdoor hoses.
    •    Install insulated covers on outdoor faucets.
    •    Wrap irrigation components and backflow preventers with insulation.

Prepare Inside Your Home
    •    Open cabinet doors under sinks to let warm air reach plumbing.
    •    Keep your thermostat set to 55°F or higher, even when away.
    •    Know the location of your home’s main water shutoff valve in case of emergency.

Drip Faucets During a Freeze (32°F or below)
    •    Allow a slow, steady drip (one drop every 2-3 seconds) from faucets.
    •    Drip both hot and cold sides if your faucet has separate knobs.
    •    A small drip keeps water moving and helps prevent freezing and pressure buildup.

If Your Pipes Freeze
    •    Turn off your home’s main shutoff valve immediately. If you cannot locate your shutoff valve, please call (318) 766-3285 for assistance.
    •    Never attempt to thaw pipes with an open flame.
    •    Use warm air from a hair dryer or space heater—if safe to do so.
    •    Contact a licensed plumber if you cannot safely restore service.

Why This Matters
Taking these precautions helps prevent:
    •    Burst pipes and costly repairs
    •    Property damage
    •    High water bills from leaks after thawing
    •    Increased emergency responses for Tensas Water crews

These small steps go a long way in protecting our community during extreme cold.

Please report any leaks that you are unable to turn off to Tensas Water - 318-766-3285.